latest additions to the Twennie library

Culture can’t be reduced to free snacks or ping-pong tables. In this video, we explore what truly builds a strong workplace culture: connection, purpose, inclusion, and meaningful recognition. You’ll see why surface perks may get attention but don’t drive engagement or retention. Instead, employees stay where they feel human needs are met—where their work matters, relationships are strong, and leaders care. This video offers a practical, people-first lens on culture-building, helping you rethink what makes workplaces truly attractive and sustainable for the long term.

Every leader will face moments when plans unravel and pressure mounts. Leading a Team Through a Crisis prepares you for those moments. This video explores proven strategies for maintaining stability, protecting morale, and guiding teams through uncertainty. You’ll learn how to prioritize communication, make fast but thoughtful decisions, and sustain trust when the stakes are high.

If 20% of your actions drive 80% of your outcomes, why does your calendar still look like 100%? This practical session shows you how to operationalize the Pareto Principle in real work—proposals, marketing, BD, and team ops. You’ll learn to define the outcome that matters, map your workflow, run a quick “Pareto scan” to find high-leverage tasks, and build a simple scoreboard that keeps the vital few front and center. We’ll create a not-to-do list, set up a weekly “Pareto sprint,” and use lightweight metrics to prove what’s working.

This series is designed for technical services business units. Over 30 days, leaders and their teams first investigate performance issues by answering daily diagnostic questions, benchmarking results, and categorizing metrics into red, yellow, and green. Leaders then prioritize “easy-to-fix” items to create quick wins and establish a culture of improvement. At the planning stage, you will plan corrective measures for the coming quarter.

In this important and timely video, you’ll learn how to mirror the buyer’s rubric in your headings, write two-sentence section summaries, build a one-page compliance matrix, place evidence beside claims, design machine-readable tables, and avoid layout traps that confuse algorithms. We’ll finish with an in-house AI pre-flight checklist you can run before submission. Make it easier to find, verify, and score what matters. For teams competing in technical services today.

Lean project management applies principles of efficiency and value creation to every stage of a project. Instead of layering on complexity, lean practices simplify workflows, eliminate waste, and improve communication between disciplines. This upcoming video explores how lean thinking empowers teams to deliver faster while maintaining quality and adaptability. You’ll see how tools like value stream mapping and incremental improvements create projects that are both efficient and resilient. Whether you’re tackling client deadlines or internal initiatives, lean project management helps you focus on what truly matters.

Soft skills are the hidden accelerators of success in technical environments. In this video, you’ll explore nine essential skills—from communication and emotional intelligence to adaptability and leadership—that elevate your professional impact. Whether you’re managing projects, mentoring others, or preparing for advancement, these skills determine how far your technical expertise can take you.

Storytelling isn’t just for novels or movies—it’s a critical skill in technical services. In Twennie’s 20 Rules of Storytelling, we explore the essentials of building powerful narratives: creating clear structure, keeping the stakes high, surprising your audience with unpredictability, and weaving in emotional resonance. These rules aren’t abstract; they’re practical tools to strengthen proposals, presentations, and workplace communication.

Big projects carry hidden business development potential—if you know how to uncover it. This exercise pushes you beyond routine project delivery, guiding you step by step to identify promotional angles, client-relationship touch points, and reputational wins embedded in your work. You’ll practice re-framing day-to-day tasks as opportunities to enhance visibility, strengthen client confidence, and build a stronger market profile. By completing this activity, you’ll see firsthand how your projects can be more than deliverables—they can become engines for positioning your team and firm for future success.

Strategic planning includes analyzing past performance, reviewing market intelligence, and charting a course of growth for the coming year or years. It is essential to brand-building, evolution, and expanding a firm's reach with the client community. It goes beyond a SWOT analysis - real strategic planning covers your full inward and outward operational paradigm. These templates and exercises give you three possible methods of conducting this essential exercise.

Don’t let your project files gather dust once delivery is complete. This template provides a structured way to record the stories, achievements, and key differentiators in your projects while they’re still unfolding. Use it to gather data, testimonials, visuals, and lessons that can be transformed into proposals, presentations, and client conversations. By using this tool regularly, you’ll build a library of business development assets tied directly to your project work, making each assignment a springboard for reputation, relationship-building, and new opportunities.

Kindness isn’t just nice—it’s powerful. In Acts of Kindness in the Workplace, you’ll learn how empathy and generosity create stronger teams, reduce tension, and elevate overall performance. Through real examples and reflection prompts, Twennie explores how micro-moments of care—like gratitude, encouragement, and active listening—can build trust and shape positive work cultures.

Day-to-day work can blur together, leaving little space to stop and ask yourself: how is this really going? This self-check prompt set guides you through honest reflection on your workload, priorities, energy, and satisfaction. By carving out just a few minutes, you’ll uncover whether you’re moving in the right direction, notice early signs of burnout or misalignment, and rediscover motivation. These prompts aren’t about blame—they’re about clarity. Use them to check your bearings, celebrate wins, and identify what needs adjusting before challenges build up.

Great teams don’t just happen—they’re built with purpose. In Creating and Leading a High Performance Team, you’ll uncover what separates good teams from great ones. Twennie walks you through practical leadership tools that enhance communication, accountability, and shared vision. You’ll learn to set clear expectations, manage energy instead of time, and foster a culture of excellence without burnout.

Belonging is the sense that you’re truly valued, seen, and connected at work. This pulse check prompt set helps teams explore where belonging thrives and where it’s missing. Through short, practical exercises, you’ll identify hidden dynamics and spark conversations that reveal how connected people feel to the team. Use these prompts to uncover strengths worth celebrating and opportunities for improvement. Belonging isn’t a “soft” measure—it’s a foundation for engagement, performance, and retention. This set gives you a starting point for real, actionable dialogue.

In a world of constant demands, productivity isn’t about doing more—it’s about doing what matters. Productivity Tonic reveals how to focus your energy where it counts most. You’ll explore practical ways to eliminate distractions, prioritize high-value tasks, and build rhythms that sustain long-term performance. With Twennie’s signature 20-minute learning approach, this video helps you reset habits, improve efficiency, and rediscover joy in getting things done.

Forget “work-life balance”—this prompt set asks a better question: does your work fit with your life? Through guided reflection, you’ll examine energy levels, personal priorities, and how well your role supports your bigger goals. It’s not about compromise; it’s about alignment. Small adjustments in perspective, time use, or communication can make your job work better for your life, not against it. These prompts help you recognize disconnects, reclaim energy, and find more meaning in your daily responsibilities—before misalignment leads to frustration or burnout.

What does fun really look like in your workplace? It’s not about forced events or “mandatory fun”—it’s about everyday interactions that energize people and keep culture alive. This prompt set invites teams to reflect on where fun naturally happens, what it feels like, and how to create more of it. Fun builds trust, lowers stress, and keeps teams connected. With lighthearted but revealing questions, these prompts make it safe to explore how to keep culture human and vibrant—even during busy times.

Stay interviews are often treated as a management responsibility, but peers are frequently the first to notice disengagement, frustration, or quiet burnout. This unit explores how to conduct a peer stay interview — a structured, respectful conversation focused on what keeps someone engaged and what might push them away. You’ll learn how to ask the right questions without overstepping, listen without trying to fix everything, and respond in ways that build trust rather than obligation. It’s a practical tool for supporting colleagues before problems become resignations.

What makes work…work for you? This prompt set gives employees a voice to reflect on the moments that inspire loyalty—and the ones that quietly erode it. By surfacing authentic experiences, teams and leaders can learn what’s really shaping morale and retention. It’s not just about perks or policies—it’s about how people feel, every day. These prompts uncover what matters most, from recognition to growth to meaningful work, helping organizations focus on improvements that strengthen employee experience and keep talent engaged for the long haul.