Privacy Policy for Twennie

Effective Date: Upon Launch of the App

Contact Information: info@twennie.com

At Twennie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our collaborative learning platform.

1. Information We Collect

• Personal Information: Name, email address, payment details, IP address.
• User-Generated Content: Videos, articles, and other submissions. (Refer to our Terms and Conditions for copyright information.)
• Learning Data: Your interactions with Twennie’s library content, including unit completions, submitted notes, and other engagement metrics.
• Cookies: Information related to your site visits and preferences. (See Section 5 on Cookies and Tracking.)
• Form Data: Data provided through registration, contact forms, or other submissions. (Refer to our Terms and Conditions for more details.)

2. Purpose of Data Collection

Twennie is a collaborative learning platform. We collect user data to:

• Facilitate collaboration and engagement with learning content.
• Improve user experience and platform functionality.
• Provide personalized learning recommendations.
• Process payments for memberships and services.

We do not sell or share your personal data for advertising or marketing purposes.

3. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• Payment Processing: Transactions are securely handled by Stripe.
• Legal Requirements: We comply with lawful requests such as subpoenas or law enforcement inquiries.

4. Cookies and Tracking

Twennie uses cookies to enhance your user experience. These help us:

• Store session information for seamless navigation.
• Track learning engagement to improve content recommendations.

Users can opt out of cookies upon logging in or visiting as a guest.

We do not use third-party tracking tools such as Facebook Pixel or Google Ads.

5. Data Storage and Security

• Storage Location: All user data is securely stored in the cloud.
• Retention Policy: We retain data for as long as you are a member.
• Security Measures: We implement security practices, including CSRF protection, to safeguard your information.

6. User Rights and Choices

As a Twennie member, you have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing emails and tracking.

We comply with Ontario, Canada privacy laws and ensure data protection under applicable regulations.

7. Special Considerations

• Twennie does not collect data from children under 13.
• We do not transfer user data internationally.
• We allow Google login for authentication.

8. Policy Updates and Notifications

Twennie may update this Privacy Policy periodically. Users will be notified of changes via email.

For any privacy-related inquiries, contact us at info@twennie.com.