Business Development Metrics

Measure what matters. Focus on metrics that track growth—leads, conversions, and retention—rather than vanity numbers that waste effort.

Not all metrics drive business development success. This topic shows you how to separate meaningful measures from noise. You’ll learn which metrics reflect real growth—qualified leads, meaningful conversations, conversion rates, client retention—and how to track them systematically. We’ll cover balancing short-term measures like proposals submitted with longer-term health indicators like repeat business. Finally, we’ll examine how to use transparent dashboards to create accountability, align teams, and foster data-driven decision-making. The goal: a metrics system that drives outcomes rather than distractions.

my library units


If you'd like to contribute new units to the library, go to your dashboard under the "contribute to the library" tab. Complete the form for your unit, which could be an article, video, interview, prompt set, template or exercise. Choose up to two topics for each unit. Your contributions will show here under "my library units".

my group's library units


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my organization's library units


Organizations with a culture of learning are stronger and more successful. If you'd like to see your organization contributing units to the library, start by contributing yourself. Write articles and record videos on topics that interest you. If you have templates and exercises that have been useful to you in the past, share those, too. Your organization will follow your lead.

Twennie's library units


Twennie is continually adding new units to the library. This topic will have units added in the near future. Check back with us soon!