the future of Twennie
Meet Twennie's AI
Twennie is developing a new kind of AI support for professional services firms. Our learning assistant will help members find the knowledge they need, while four specialized AI assistants will support the work of managing projects, developing people, pursuing opportunities, and winning new business.
The vision is simple: valuable knowledge should not disappear when a project ends, a proposal is submitted, or an employee moves on. Twennie's AI assistants are being designed to help organizations capture that knowledge, build on it, and put it to work again.
Learning when you need it
Ask Twennie will connect members with practical learning resources based on the tasks, challenges, and questions they encounter in their work.
Specialized workplace support
Phil, Zoe, Sasha, and Dmitri are being developed to assist with specific professional activities, using relevant organizational information and established practices.
Knowledge that keeps growing
As work progresses, the assistants will help recognize, organize, and preserve useful knowledge so it can inform future decisions and activities.
AI learning assistant
Ask Twennie
Find the right learning for the work in front of you.
Twennie is built around practical, problem-triggered learning. Members often know what they are struggling with before they know which topic, video, article, exercise, or template might help.
Ask Twennie is being developed to close that gap. Members will be able to describe a workplace situation in plain language and receive recommendations from Twennie's learning library.
Using retrieval-augmented generation (RAG), the assistant will search Twennie's existing content and use AI to organize and explain relevant recommendations.
Ask in plain language
Describe a problem, question, project situation, or learning need without knowing exactly what to search for.
Find relevant content
Receive recommendations for videos, articles, prompt sets, exercises, templates, missions, and topics from Twennie's existing library.
Put learning into action
Move from a workplace challenge to useful learning, practical guidance, and a clearer understanding of what to do next.
specialized AI assistants
Meet Phil, Zoe, Sasha, and Dmitri
Professional services firms generate valuable knowledge every day. They learn what works on projects, develop employee expertise, build relationships with clients, prepare proposals, and discover new opportunities.
Much of this knowledge is scattered across documents, databases, email, and individual experience. Finding and reusing it can be difficult, particularly when people are busy delivering projects and meeting client commitments.
Twennie's specialized AI assistants are being developed to work alongside professionals during these activities. Each assistant will focus on a particular area of work, helping users retrieve relevant information, complete tasks, and recognize knowledge worth preserving.
A proposal isn't just an output. A completed project isn't just a closed file. A debrief isn't just a note.
By connecting these activities, Twennie aims to help organizations turn everyday work into a growing, reusable body of knowledge.
project experience intelligence
Meet Phil
Your organization's project experience, ready to work for you.
Every completed project leaves behind valuable experience: technical challenges, solutions, client relationships, project outcomes, lessons learned, and evidence of professional capability.
Phil is being developed to help professional services firms organize and maintain this information in a useful, searchable project experience database.
Rather than treating project descriptions as static marketing records, Phil will help capture knowledge throughout the project lifecycle and make it available for future proposals, project planning, business development, and organizational learning.
Build project records
Organize project scope, services, technical details, challenges, outcomes, and other information needed to demonstrate organizational experience.
Capture lessons learned
Help teams recognize useful project knowledge and preserve insights that can improve future project delivery.
Support future pursuits
Help Sasha and Dmitri find relevant project evidence when preparing proposals, evaluating opportunities, and developing business strategies.
why Phil matters
Project experience is more than a list of projects.
Firms often spend considerable time recreating project descriptions for proposals, searching for details, and asking project managers to recall information from work completed years earlier.
Phil is intended to reduce that repeated effort. As project knowledge is collected, reviewed, and maintained, it becomes a resource that can support many different activities across the firm.
When Sasha needs evidence for a proposal, Phil can help identify relevant projects. When Dmitri is evaluating a potential market or opportunity, Phil can help reveal where the firm has demonstrated experience and capability.
personnel experience intelligence
Meet Zoe
The right people. The right experience. The right opportunity.
In professional services firms, people are the product. Their qualifications, technical expertise, project experience, professional development, and accomplishments are central to the firm's ability to deliver work and win new business.
Zoe is being developed to help organizations maintain accurate, useful records of employee qualifications and experience.
She will help users organize resumes, identify relevant personnel experience, and prepare information for proposals and other professional activities without repeatedly rebuilding the same records.
Maintain personnel profiles
Organize qualifications, professional credentials, technical specialties, roles, accomplishments, and relevant project experience.
Prepare proposal resumes
Help identify and present the experience most relevant to a particular client, project, and proposal requirement.
Connect people and projects
Work with Phil's project records to connect employee experience with the projects on which that experience was gained.
why Zoe matters
People develop. Their experience records should too.
Employee resumes are often updated only when a proposal requires them. Important accomplishments may be forgotten, project roles may be difficult to reconstruct, and qualifications can become scattered across multiple versions of the same document.
Zoe is intended to make personnel information easier to maintain through normal work. As employees gain experience, their records can become more complete, accurate, and useful.
When Sasha needs to assemble a proposal team, Zoe will help identify and present relevant qualifications. Working with Phil, she will help connect those qualifications to actual project evidence.
pursuit and proposal intelligence
Meet Sasha
Better pursuits. Stronger proposals. Less repeated effort.
Preparing a competitive proposal requires far more than good writing. Teams must evaluate opportunities, understand client requirements, develop win strategies, assemble evidence, coordinate contributors, and meet demanding submission deadlines.
Sasha is being developed to support the full pursuit and proposal process, from the initial go/no-go decision through planning, writing, review, submission, and outcome analysis.
She will help proposal teams follow a structured process, use relevant organizational knowledge, and develop responses grounded in the firm's actual experience and qualifications.
Analyze the opportunity
Help teams evaluate go/no-go decisions, interpret procurement requirements, and identify important proposal constraints.
Plan and write
Support proposal schedules, outlines, win strategies, evidence selection, drafting, reviews, and submission preparation.
Review and improve
Support proposal reviews, identify gaps, check compliance with RFP requirements, and help teams improve their submissions.
Learn from outcomes
Capture proposal outcomes, client feedback, debrief findings, and lessons that can strengthen future pursuits.
business development intelligence
Meet Dmitri
Better intelligence. Stronger relationships. More strategic business development.
Winning new business begins long before an RFP arrives. Professional services firms need to understand their markets, recognize emerging opportunities, develop client relationships, and make thoughtful decisions about where to invest their business development efforts.
Dmitri is being developed to support these activities by helping firms organize market intelligence, understand their clients, evaluate opportunities, and develop coordinated business development strategies.
Rather than treating business development as a collection of isolated activities, Dmitri will help connect market knowledge, client relationships, project experience, pursuit strategies, and proposal outcomes.
Working alongside Sasha, Phil, and Zoe, Dmitri will help firms make better use of what they already know while identifying the knowledge they need to pursue future opportunities.
Understand the market
Help teams organize market intelligence, identify emerging opportunities, and recognize trends that may influence business development priorities.
Develop client intelligence
Capture useful information about clients, their priorities, relationships, projects, procurement practices, and future needs.
Plan business development
Support account planning, opportunity positioning, relationship strategies, and coordinated business development activities.
why Dmitri matters
Business development intelligence should grow with every opportunity.
Professional services firms invest considerable effort in developing client relationships, understanding markets, evaluating opportunities, and preparing competitive proposals. Yet valuable information gathered through these activities is often difficult to retrieve when the next opportunity arrives.
Dmitri is intended to help firms preserve and apply this intelligence. Client insights, market observations, pursuit decisions, proposal outcomes, and debrief findings can become part of a growing organizational knowledge resource.
When Dmitri identifies an opportunity, Sasha can help evaluate and pursue it. Phil can provide relevant project evidence, while Zoe can identify the personnel qualifications that strengthen the firm's position.
When the pursuit concludes, the results and lessons learned can return to Dmitri, helping inform future client strategies, opportunity decisions, and business development activities.
working together
Four assistants. One connected organization.
Twennie's specialized AI assistants are designed to work together rather than operate as isolated tools. Each supports a different professional activity while contributing to a growing body of organizational knowledge.
Dmitri supports business development and opportunity intelligence. Sasha supports pursuits and proposals. Phil maintains project experience, while Zoe organizes personnel qualifications and experience.
As work progresses, relevant information can move between assistants, with appropriate human review and control. The objective is to make organizational experience easier to find, apply, preserve, and improve.
Knowledge that stays
Important knowledge should not disappear when a proposal is submitted, a project closes, or an employee changes roles.
Less repeated effort
Information captured through normal work can become available for other relevant tasks without requiring teams to start from scratch.
Better-informed decisions
Connect project experience, personnel qualifications, client intelligence, and pursuit outcomes to support more informed professional decisions.
Human expertise remains central
The assistants are intended to support professional judgment, not replace it. People remain responsible for reviewing, validating, and applying information.
development roadmap
Building the Twennie AI team
Twennie's AI assistants are being developed progressively. Individual capabilities will be introduced, tested, and refined before broader integration across the platform.
The long-term goal is a connected collection of specialized assistants that combine Twennie's learning resources, industry best practices, and organizational knowledge to support real work.
Develop
Build the assistants around clearly defined professional tasks, workflows, and information requirements.
Test
Evaluate capabilities using realistic scenarios, representative information, and feedback from professional users.
Connect
Enable assistants to exchange relevant information while preserving accuracy, context, and appropriate user control.
Improve
Refine the assistants through testing, practical experience, and continued development of Twennie's learning and knowledge resources.